Privacy Policy & HIPAA Notice

Our Commitment

Beyond the Mountain Wellness respects your privacy. This policy explains what information this website collects and how the practice handles your health information. By using this website, you agree to the practices described here and in our Terms & Conditions.

Your Protected Health Information & HIPAA

We do not collect or store protected health information (PHI) through this website. This website is for general information and appointment booking only — please do not email or submit detailed health information, medical history, lab results, or other sensitive personal details through this site or by email.

All patient records — including intake forms, health history, lab results, secure messaging, treatment plans, and documents — are maintained exclusively in our secure, HIPAA-compliant patient portal (Practice Better). Once you become a patient, you will receive portal access, and all protected communication with the practice should take place there. You can reach the portal at any time using the Client Portal button in the site header.

Information We Collect Through This Website

When you book an appointment or discovery call, the booking platform collects the information you provide (such as your name, contact details, and scheduling preferences) to manage your request. If you email us, we receive your email address and message. We use this information only to respond to your inquiry and manage scheduling.

Third-Party Services

We rely on third-party services to operate the practice — including our HIPAA-compliant patient portal and booking platform (Practice Better), our online dispensary (Fullscript), and standard email and website services. These services operate under their own privacy and security policies, and we encourage you to review them. We do not sell your personal information.

Cookies & Analytics

This website may use standard cookies and basic analytics to understand how visitors use the site and to improve it. This information is aggregated and does not identify you personally. You can control cookies through your browser settings. For more information, please review our Cookie Policy.

Your Rights & Questions

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us. If you have questions about this policy or how your information is handled, contact us at info@beyondthemountainwellness.com. Please note this is not a secure channel — do not include health details in your message.

Changes to This Policy

We may update this policy from time to time; changes take effect when posted on this page.